Monitor and Modify Phase

Goal: Complex Technical Projects are long-term investments. And as such, they should be monitored, maintained and modified to provide the best value for a client. They should be looked at as a living thing that will grow over time. After deployment, we don't go running for the door, looking for the next big project. Instead, we stick around to help you to be successful. User behavior is studied though metrics reporting. Updates occur to the website based on changing business needs.

Typical Activities and Deliverables:
  • 24/7 Automated Site Monitoring
  • Daily Backups
  • Metrics Analysis
  • Customer Service - rather than outsource this task, it is considered a best practice to have customer service issues routed to a member of the internal team.
  • Modification of Functionality Based Upon Learnings
  • Record Wish List for Next Major Build